Q: what’s the MOQ of your jewelry?
A: 12pcs per style if have existing items which could supply from stock.
Q: shipping way?
A: We often use dhl, ups , fedex, ems (to chile, German, Australia often use dhl, to mexico, often use fedex, to spain often use ups.)
Q: shipping cost
A: about shipping cost , after receive your order , will send pro invoice to you , pro invoice include our all information and shipping cost
Q:Do you use real Gold/Silver in your jewellery?
A:Yes we often use gold and silver plating on some of our rings.
Q: Can we get free samples?
A: No, because we face all the world , if you need sample , please purchase sample order
Q: How long will it take to receive my order?
A: After we receive the payment , we can deliver the order in two or three days.you can receive it in 4or 5 days .If jewelry need to customze, production time about 20days.
Q: Are all products in stock?
A: No, in our website often 75% are in stock , every day the stock is changing ,if in your order some items are out stock , we will inform you to change with others., if your order is big , we will inform you how many day to wait .
Q: How about the payment way ?
A: Our payment way :
Bank transfer (T/T)
western union
Q: What type of care do you recommend for your product?
•Always protect your jewellery from sharp blows, scratching, chemicals, sunlight and heat/cold.
•Store your jewellery in a soft lined box or pouch.
•Keep pieces separate to avoid rubbing.
• Store in a dry area away from direct sunlight and extreme heat.
• Clean your jewellery regularly, using a professional jewellery cleaning product. Always read the manufacturers instructions.
• Never go swimming wearing your jewellery. Chlorine in swimming pools will damage metal.
• Avoid wearing while cleaning, gardening or performing sports activities.
• Keep jewellery away from harsh chemicals such as household cleaning fluids, hairspray, body lotions and perfume.
